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Sep. 27th, 2013 04:29 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
radlilimCar update, turns out the adjuster looked at it Tuesday, approved the claim and told the shop to start work. The shop says my car should be ready tonight.
All very cool. However, it'd have been nice for someone along that process to have called me. I called the claims department Wednesday to check in, since I hadn't heard from anyone and got that update. It's a good thing I did call, cause the claims dept. sent me a check Wednesday as well. But it was only made out to me, so even if I had gotten it in time, I won't have had time to cash it, and thus could not pick up my car.
Fortunently the customer service person was able to stop payment on that check and pay the shop directly. So that is sorted out. Good customer service from State Farm, BTW.
Work is still really stressful. There is a soft open on Monday, for select Beta testers, and the full open is Oct. 16th. While the site looks fine and functions, the orders are not being sent to the system for printing and shipping yet. I have tried like 5 solutions, and none of them totally work. I'm running out of creativity. I will try and work this weekend, and I'm hoping I have an Ah-Ha moment and we can get it done before we let the masses in.
All very cool. However, it'd have been nice for someone along that process to have called me. I called the claims department Wednesday to check in, since I hadn't heard from anyone and got that update. It's a good thing I did call, cause the claims dept. sent me a check Wednesday as well. But it was only made out to me, so even if I had gotten it in time, I won't have had time to cash it, and thus could not pick up my car.
Fortunently the customer service person was able to stop payment on that check and pay the shop directly. So that is sorted out. Good customer service from State Farm, BTW.
Work is still really stressful. There is a soft open on Monday, for select Beta testers, and the full open is Oct. 16th. While the site looks fine and functions, the orders are not being sent to the system for printing and shipping yet. I have tried like 5 solutions, and none of them totally work. I'm running out of creativity. I will try and work this weekend, and I'm hoping I have an Ah-Ha moment and we can get it done before we let the masses in.
